As you take the step up to supervisor, you will discover that the scope and depth of your duties will grow as you progress higher in your organization. As supervisor, your new duties will include planning work for your work group, assigning tasks to others, evaluating others’ work, carrying out policies, meeting budget goals, and taking responsibility for the work of others.
Chapter 1: The Professional Group’s Culture
Chapter 2: Learning Your New Role
Chapter 3: Motivating and Coaching Others
Chapter 4: Developing Your Communication Skills
Chapter 5: Solving Problems and Making Decisions
Chapter 6: Managing Conflict
Chapter 7: Enacting Progressive Discipline
Chapter 8: Understanding Employment Law
Chapter 9: Managing Your Time and Stress
Chapter 10: Growing Into Management
Chapter 11: Tracking and Reporting Time Worked