Congrats to Oscar Munoz, Chris Court and the Romulus team!
A Tremendous Shout Out to Oscar Munoz, Chris Court and the Romulus team! When we say we have each other’s back it means that we will not let a fellow TPG Professional fail! Way to go PRO!
PRO-AM 13: MY CO-WORKERS ARE MY FAMILY, AND WE HAVE EACH OTHER’S BACKS.
Good Morning Kristin,Shout out to Oscar Munoz, Chris Court and the Romulus team!After I got a call from a client yesterday asking “why hasn’t my grass been cut? I have a VIP event here at 4PM today….” I realized very quickly that I failed to communicate that the rain on Wednesday forced us to be a day behind putting his cut day to Friday.I got with Chris and Oscar and they organized a couple of teams and had them to his property by noon and had the property complete prior to his event.Clearly a fail on the communication and following up with clients, a simple email blast could have avoided us having to scramble to keep the client happy.But, a HUGE shout out to Chris and Oscar for bailing me out, having my back and putting the client first!!!I appreciate you guys greatly for acting so swiftly and getting the job done!Thanks,
Kevin C., GM PGS, TPG