Congrats to Les Poole
After a check in with Donna and Nicole at Friedman, Doug Sherry received this note:
I just wanted to mention something to you. I’m sure what I have to say will be no surprise, but I still wanted to make it known.
For me, things with Colman have been great. I haven’t had any issues and if I ever do, Les is right there to help! The customer service that I receive from Les is outstanding and far exceeds my expectations. He doesn’t seem to miss a beat with any questions or concerns I have. His response time is quick, whether by phone or email, and he never makes me feel as if I am bothering him. I know that it takes a team to run the business, but having Les on your front line makes everything seem effortless from a customer standpoint. Since I work in customer service as well, I know how hectic it can be. I know he is slammed, I know he is pulled in a million directions, but he is always 100% on point and representing Colman in the best way. He truly is an asset to your team and I hope he is recognized and knows that he is appreciated.
Thank you for checking in & enjoy the upcoming holiday season!
GREAT JOB LES!!! YOU ARE A PRO!!!