See It, Report It, Fix It!

Encourage all of our Professionals to follow and live by our Pro AM: I am never satisfied with the status quo; if they see something that needs to be fixed or done better, report it their supervisor, manager or appropriate party and then fix it if it is something we can do better. Example: the inside of door frames tend to be over looked but accumulate a lot of dust. So the Professionals can report that in their area they have over looked that by mistake but let their supervisor or appropriate party know that they will be cleaning door frames every Tuesday. I believe that this will encourage our Professionals to look a little closer and catch their own mistakes (which we all make) prior to the property managers or building staff potentially finding things. Also maybe we can encourage the Professionals with an incentive. Perhaps whoever has the best idea for the week or month could get an incentive.

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From The CEO

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~ Doug Hamburger